CommunicationBuilt by Capstan
Reply to customers on WhatsApp Business with your templates.
What an agent can do in WhatsApp
Defaults for a new agent. Change them per agent in Control.
- Read conversationsRuns freely
- Send a template messageAsks first
Set up in three steps
01
Connect WhatsApp
Sign in to WhatsApp from Capstan, or paste a key. Capstan stores it encrypted and never shares it between agents.
02
Choose what it may do
Every action starts as read-only or asks-first. Loosen it per agent once you trust the runs.
03
Add it to an agent
Mention WhatsApp when you describe a job, or add it to an existing agent's tools.